Greenwich Man and Van Accessibility Statement
Greenwich Man and Van is committed to providing an accessible and inclusive experience for all customers, including disabled people, older people, and those using assistive technologies. This Accessibility Statement explains the steps we are taking to make our digital content and services as accessible as possible for everyone in the accessible Greenwich Man and Van area and beyond.
Our Accessibility Commitment
We are working towards compliance with the Web Content Accessibility Guidelines version 2.1, Level AA. These internationally recognised standards guide how to make web content more usable and accessible for people with a wide range of access needs, including visual, auditory, motor, and cognitive differences.
Our goal is that customers in the accessible Greenwich Man and Van area can find information, request quotes, and arrange moves with as few barriers as possible. We review feedback and make reasonable adjustments where we can to improve your experience.
Measures We Take to Support Accessibility
To support accessibility, we aim to:
Use clear and consistent headings and content structures to help users understand and navigate our information about Greenwich Man and Van services.
Provide sufficient colour contrast between text and backgrounds to make content easier to read.
Use text that is readable and understandable, avoiding unnecessary jargon wherever possible.
Ensure that important information is not conveyed by colour alone and is available in text form.
Keep layouts simple and predictable to support people with cognitive or learning differences.
Screen Reader Support
Our online content is being developed to work with modern screen readers. We aim to use semantic HTML wherever possible so that headings, lists, and key sections are announced correctly by assistive technologies.
We also strive to provide meaningful alternative text for images that convey important information about our Greenwich Man and Van services. Decorative images are avoided or marked so they do not distract screen reader users. Where images or icons are used to support navigation or key actions, we aim to provide descriptive labels so that their purpose is clear.
Keyboard Navigation
We understand that many people cannot or prefer not to use a mouse. Our aim is to make our website and online forms operable by keyboard alone. This includes being able to move through links, buttons, and form fields in a logical order and activate them using common keys such as Tab, Shift plus Tab, Enter, and the arrow keys.
We are working to ensure that keyboard focus is always visible, so users can clearly see which element is currently selected. Where possible, we avoid keyboard traps so that users can both enter and exit controls using the keyboard without becoming stuck.
Ongoing Improvements and Limitations
We recognise that accessibility is an ongoing process rather than a one-time effort. While we aim to meet WCAG 2.1 AA standards, there may be parts of our content or services that are not yet fully accessible, particularly as we introduce new features or update information about the accessible Greenwich Man and Van area.
When we identify issues, we prioritise fixes based on their impact on users. We also aim to factor accessibility into any new design, content, or technology decisions.
Contact for Accessibility Requests and Feedback
Your feedback is important in helping us improve the accessibility of Greenwich Man and Van. If you experience any difficulty using our website, online forms, or digital content, or if you need information in an alternative format, you can contact us and share details of the problem you encountered and the assistive technology or browser you were using.
We will review your request and do our best to respond with a practical solution or a reasonable adjustment. This may include providing information by another method or improving the relevant part of our service for future users in the accessible Greenwich Man and Van area.
We are committed to treating accessibility feedback seriously and using it to guide continuous improvements so that arranging your move in Greenwich is as straightforward and inclusive as possible.
